Routes

Route planning that works in practice

7 min read

A short route is only good when time windows, skills and delivery fit together. Build routes from the real constraints of the working day.

Start with the constraints

An address list does not show what makes a working day difficult. Record location, expected duration, permitted time, required skill and continuity agreements for every visit. Then add availability, starting point and finish time. Only then can a route proposal demonstrate that the day is workable.

Make tradeoffs visible

The shortest route may miss a medication window or replace a familiar worker. Mark which rules must never break and which preferences may yield under pressure. The planner can then consciously choose between less travel, continuity and a balanced day instead of correcting hidden assumptions.

Review before publishing

Review arrival times, waiting, breaks, total travel and room for small delays. Discuss unusual routes with the people delivering them and record recurring corrections as a data issue or planning rule. The next plan improves without handing care decisions to an algorithm.

Apply these ideas to your planning

Test one route or working day in a bounded product discovery.

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